FEEDBACK

FAQs

General Questions

A Kentucky Derby Personal Seat License grants you rights to purchase Derby and Oaks tickets for each year. Once recognized as a license holder, you will be invoiced each year for Derby and Oaks tickets. You will be the owner of the PSLs for the remainder of the contractual term and have the opportunity to renew once the term expires. The listing price is ONLY for the Personal Seat License and does not include the cost of any tickets.

The price of each listing is set by the seller at whatever amount the seller chooses. A buyer can submit an offer at whatever amount the buyer is willing to pay for the listing. If the seller accepts the buyer's offer, then we will proceed with the transfer based on the agreed upon price. If the seller does not accept the offer, then the seller can submit a counter offer to the buyer.

It normally takes about 2 weeks to complete a Personal Seat License transfer. This time may vary depending on how quickly we receive payment from the buyer and how quickly the buyer and seller return the transfer paperwork.

The seller has 48 hours to respond to each offer in order to ensure that buyers receive a quick response to their offer. If a seller allows multiple offers to expire, then the listing will be removed from the website.

Seller Questions

If you are unable to purchase your Derby and Oaks tickets for the next race, you can sell your Personal Seat License on the marketplace and receive the proceeds from the sale rather than just forfeiting your Personal Seat License to the Ticket Office. You can also upgrade your seats if you sell your current Personal Seat License and purchase new Personal Seat License.

You may keep your listing for sale on the Marketplace as long as you still own the PSLs. Each new listing is set to automatically expire after 180 days but sellers may renew the listing at any time for an additional 180 days.

The Marketplace provides a message center for buyers and sellers to communicate about listings. All negotiations are private and anonymous so no contact information is allowed to be shared.

To read about the seller transfer process and seller fees, click here- How To Sell

Beginning January 1, 2022, the Marketplace is required by law (The American Rescue Plan Act of 2021 (ARPA), P.L. 117-2) to issue a Form 1099-K to the IRS for all sellers who complete $600 or more in sales in a calendar year.  Sellers will be required to submit the appropriate taxpayer information as part of the sales process.  If the information is not appropriately entered, the Marketplace will contact the seller to input the appropriate taxpayer information into the account.  The 1099-K will be filed in January of the following calendar year (for example all sales from 2022 will be reported in January 2023).  

Buyer Questions

In order to purchase Derby and Oaks tickets for many seating areas, you are required to purchase a Personal Seat License, but the Premium Seating Services Office is sold out in many areas. If you want Derby or Oaks tickets, you can purchase a Personal Seat License from a current season ticket holder and become the ticket holder for those exact seats for for the remainder of the contractual term and renew the contract when the term expires.

If you do not want to purchase all the individual seats in a listing, please send a message to the seller by clicking on the envelope icon next to the listing in the marketplace with your proposed offer amount and the seats you would like to purchase. If the seller agrees, then they can create a separate listing for the seats you wish to purchase. Tables and boxes cannot be separated into separate listings./

The Marketplace provides a message center for buyers and sellers to communicate about listings. All negotiations are private and anonymous so no contact information is allowed to be shared.

To read about the buyer transfer process and buyer fees, click here- How To Buy

Copyright © 2024 STR Marketplace, LLC. All Rights Reserved. Use of the Kentucky Derby Personal Seat License Marketplace signifies your agreement to the User Agreement and Privacy Policy.

Loading...